Propane Resources – Education / Speakers / Training
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Propane Resources - Topic List

1 thru 14 of 14 Business Topics found. (14 topics displayed)
  Business Topics
  Making Collections Systematic...   Business
      Credit & Collections and Improving Accounts Receivable.

Combine the state of the economy, wholesale propane prices, cost of steel, and banks' concerns surrounding lending, credit and collections and see why improving your accounts receivable has never been more important. This training session is targeted to the front line staff working with the customers to improve their payment records and improve company receivables.

This session will provide staff with the tools to develop a proven system for collections and provide methods to train the customers to pay on time. When the attendees leave the training session they will have the information to implement a plan immediately and begin reducing receivables. The goal: to make collections systematic and reduce the staff's stress level.



  Understanding your P&L...   Business
      Propane Business Management - Understanding your P&L So You Can Manage Your Business

The company's profit and loss statement (P&L), if properly utilized, can provide tremendous information for managing your business. But without a propane-friendly format and understanding how to use the information at your fingertips, it can seem like a useless report generated only for tax purposes. This training session will focus on understanding your P&L on a cpg (cents per gallon) basis so you can manage your business. The session will focus on financial management, expense detail breakdown and other keys to managing your business. The goal: to make the P&L a vital tool every retailer will use and understand in running their business on a daily/monthly basis.



  The Generation Gap - Who's running your business?   Business

Many companies today have multiple generations working in the business and in many cases, running the business. The question becomes, who makes the decisions and does everyone agree? Generational differences in and of themselves, can really cause problems. Add how these different generations approach operations - plus family dynamics - and the mix can be extremely frustrating and often times hinder profitability. This training session will examine generational differences relating to operating and managing businesses and how to capitalize on the positives of each and reduce the negatives. The goal: to make running the family business fun again and reduce stress levels while maximizing profitability.



  Building Customer Loyalty   Business

This presentation will focus on retaining loyal customers and gaining new business through relationship building. Customers do not like to be sold, but they love to have someone to help them with their needs. Traditionally, the profession of sales has received a bad rap. It's been called a necessary evil and it's often associated with the high-pressure, "used car salesman" mentality. However, when you define sales as "providing a solution to someone's needs or wants" the scenario changes. Learn how to provide your sales force with the tools to build long-term relationships with current and prospective customers. Discover how to uncover your customers' needs and provide appropriate solutions.



  Succession Planning   Business

What is my company worth? How do I make my company more attractive to prospective buyers? What is my exit strategy? This session will provide relevant information for owners of retail propane companies looking to build value and/or prepare for future sale. Participants will understand how a retail propane company is valued as well as key criteria buyers look for when acquiring companies. This session will also address how to deal with family issues while creating a succession plan.



  Business Review Case Studies   Business

As companies seek to improve their operational and financial performance, there are common trends found among most retail propane companies. This session will be presented as case studies identifying the areas of concern, the recommendations made and their order of magnitude. This session will benefit owners and managers alike as they seek to improve their retail propane companies by taking a look at their company from a fresh perspective and outlining what steps are necessary for needed changes. This session also explores two to three case studies based on actual propane business reviews. Session provides insight for retail propane marketers on areas to observe, common areas of concern, and recommendations to make improvements.



  Best Practices for Propane Marketers   Business

What does it really take to keep a retail propane business strong and viable? You may find yourself saying, "When I retire and want to sell my business, I want it to be worth something." This is a common feeling throughout the industry. The decisions you make and the way you choose to run your business will have an impact on the value of your business as well as the level of interest your company will receive from buyers.



  How to Survive Adversity and Maintain Your Value   Business

Between abnormal winters and the intrusion of competitors such as natural gas and increased energy efficiencies, how can retail propane marketers maintain their value? While maintaining or growing the value of your business is critical, managing obstacles that appear outside your control is not only frustrating but seemingly impossible. This session will identify ways to limit your business’s exposure to a potential declining value.



  Cash is King...   Business

Companies are experiencing higher than normal receivables due in part by the increase in the cost of product, not to mention their own short-term cash flow needs to cover merely one load of propane. Growth also costs money and with the increase of steel prices, having the right financing in place for the growth being sought is critical. It has been said for years, Cash is KING, and it has never been more accurate. This session will focus on the different types of financing available to retail propane marketers and when it is appropriate to use each type of financing. The session will also cover cash flow and proper communication with the lender. Retail propane marketers need to be savvy with their borrowing options. Some retailers need to increase their line of credit merely to cover the time between paying their propane supplier and when they receive their payments from customers. Other companies are seeking to grow and have long-term financing requirements. This session will cover different needs and the appropriate financing options for those needs.



  Websites - How to Effectively Utilize the Web to Enhance Business   Business

Today's retailer must find ways to target their customers in the most cost effective way possible. As more communication goes digital with the use of the Internet, marketers must develop methods of building relationships and communications with their customers. This session will demonstrate methods of building a lasting relationship with customers at the same time increase the efficiency of the marketing message. This session will demonstrate how online marketing can allow a retailer to manage and target certain customers based on their needs. Make it a useful tool for your customers.



  How to Make Your Website Work For You   Business

Retail propane marketers are aware of the importance of having a web presence. But, exactly to what extent they need their web presence to be can be daunting. Some websites are little more than a yellow page ad with a phone number and address while others are complex sites designed to drive customers to your doorstep. One of the greatest challenges in your online presence is how to get customers to your site. This session will focus on how to use search engine optimization and placement tools, strategies and tactics - the goal - use your web presence as a sales tool so you can focus on closing the sale and serving the customer.



  Customer Service   Business

The Customer Service training is on-site and customized to your specific needs. We'll talk about gaining new customers, handling angry customers and dealing with the price question. The goal is to help you maintain and grow your customer base through excellent service.



  Collections & Cash Flow   Business

The Collections & Cash Flow training is on-site and designed to reduce your accounts receivable by teaching your employees to collect more effectively. Positive impact on your cash flow and decreased bad debts is the goal. We offer an evaluation of your current practices, classroom style training and hands-on training with your employees during your session.



  Valuing and Building Value in Your Business   Business

There are a number of reasons you want to know the value of a business. Distinguish fact from fiction and gain the tools to understand valuing a business. What can you do now to increase your businesses’ future value? Key metrics will be covered for building future value. When the time comes to capitalize on your hard work, you will be in the driver’s seat




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